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Customer Care

Shipping

All domestic orders are shipped USPS Ground. International orders will be shipped UPS standard. All orders purchased at crystaldawn.com will be processed within 4 business days. We now offer FREE  DOMESTIC SHIPPING on all orders with a $125 Minimum Purchase. 

WE SHIP WORLDWIDE!

 

Exchanges/ Returns

 At Crystal Dawn Swim customer confidence is key. If you're not happy with your item, we will gladly exchange or issue store credit for any reason within 14 days of purchase. Items must  be unworn/ unused and have original tags, labels and liners attached to be accepted as in their original condition. We cannot offer refunds at this time. Sale items are final sale.

 

To initiate a return, please email hello@crystaldawn.com for a "return of product" form within the 14 day exchange/ return period. Customer is responsible for return shipping costs. We recommend shipping with a provider that can issue a tracking number to ensure your return properly delivered.

 

Any item returned soiled, stained or without tags as well as any item that is sent back without prior approval will be considered final sale.

 

Please view our size chart to ensure you are comfortable with the fit prior to purchase Feel free to email us with any questions, we're happy to help!

 

Care Instructions

Crystal Dawn Swim is made from the finest fabrics and trims and are truly delicate in nature. While all of our swim suits can be worn in the beautiful ocean, or in the pool, they are not intended for extreme water activity or for a lengthy stay in a highly chlorinated swimming pool. Like most swimwear, all pieces must be hand washed with care using mild soap and water or a specialty swimwear cleaner immediately after use. Your swim and resort wear should lay flat or hang to dry.

 

A Sincere Thank You!

 

We couldn't do it without you babes! We pride our company on being able to listen to our customers and want you to know, we hear you! If you have any questions, concerns or just want to say hello, feel free to email us! We'd love to say hello right back!

hello@crystaldawn.com

 

XO,

The CD Team